nathan randall
Loading time to open takes forever. Literally forever. Has been an issues for a long time. Let say to fix it is to uninstall and reinstalling, isn't it inconvenience? I mean how many times do we need reinstalling everytime the issues occur? The answer is many times. Deeply disappointed, imagine if someone need to do transaction in an emergency. I don't think we need to image, there is someone out there has been the victims and a lot of it I am sure. Please fix the apps. Better QoL is really need
105 people found this review helpful
Bank Islam Malaysia Berhad
February 25, 2024
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance
Hasif Hilmi
You guys really need to fix this app. I can't even use it 80% of the time. Stuck on the loading screen mostly. Once it worked, it worked beautifully. I wonder if it's a server issue..? Please, please fix it. Your replies are all about Android version which makes ZERO sense to why people still having these problems. Please be responsible. My device is on Android 13 and it still wouldn't load. ANDROID 13
232 people found this review helpful
Bank Islam Malaysia Berhad
February 7, 2024
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance
WillY Evan
Previous version apps are more batter than current apps. After I updated to a new apps the apps seems having a bad issues. 1. It is hard to open, and it takes more time to open. Loading too long. 2. Even though I managed to log in, when I choose, as an example, to transfer a money, the apps will be loaded again, and it takes a long time to load. 3. Not so friendly like before, because when I would like to check other things inside the apps, the same issue happens. Please make changes.
408 people found this review helpful
Bank Islam Malaysia Berhad
June 25, 2023
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance